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Smithsonian: What Phone Companies Are Doing With All That Data From Your Phone

Smithsonian: What Phone Companies Are Doing With All That Data From Your Phone

people on cell phones

Cell phones have become prolific data engines. Photo courtesy of Flickr user Ed Yourdon

Cell phones are so many things now–computer, map, clock, calculator, camera, shopping device, concierge, and occasionally, a phone. But more than anything, that little device that never leaves your person is one amazingly prolific data engine.

Which is why last October, Verizon Wireless, the largest U.S, carrier with almost 100 million customers, launched a new division called Precision Market Insights. And why, at about the same time, Madrid-based Telefonica, one of the world’s largest mobile network providers, opened its own new business unit, Telefonica Dynamic Insights.

The point of these ventures is to mine, reconstitute and sell the enormous amount of data that phone companies gather about our behavior. Every time we make a mobile call or send a text message–which pings a cell tower–that info is recorded. So, with enough computer power, a company can draw pretty accurate conclusions about how and when people move through a city or a region. Or they can tell where people have come from to attend an event. As part of a recent case study, for example, Verizon was able to say that people with Baltimore area codes outnumbered those with San Francisco area codes by three to one inside the New Orleans Superdome for the Super Bowl in February.

In a world enamored of geolocation, this is digital gold. It’s one thing to know the demographic blend of a community, but to be able to find out how many people pass by a business and where they’re coming from, that adds a whole nother level of precision to target marketing.

Follow the crowd

But this data have value beyond companies zeroing in on potential customers. It’s being used for social science, even medical research. Recently IBM crunched numbers from 5 million phone users in the Ivory Coast in Africa and, by tracking movements of people through which cell towers they connected to, it was able to recommend 65 improvements to bus service in the city of Abidjan.

And computer scientists at the University of Birmingham in England have used cell phone data to fine tune analysis of how epidemics spread. Again, it’s about analyzing how people move around. Heretofore, much of what scientists knew about the spread of contagious diseases was based largely on guesswork. But now, thanks to so many pings from so many phones, there’s no need to guess.

It’s important to point out that no actual identities are connected to cell phone data. It all gets anonymized, meaning there shouldn’t be a way to track the data back to real people.

There shouldn’t be.

Leaving a trail

But a study published in Scientific Reports in March found that even anonymized data may not be so anonymous after all. A team of researchers from Louvain University in Belgium, Harvard and M.I.T. found that by using data from 15 months of phone use by 1.5 million people, together with a similar dataset from Foursquare, they could identify about 95 percent of the cell phones users with just four data points and 50 percent of them with just two data points. A data point is an individual’s approximate whereabouts at the approximate time they’re using their cell phone.

The reason that only four locations were necessary to identify most people is that we tend to move in consistent patterns. Just as everyone has unique fingerprints, everyone has unique daily travels. While someone wouldn’t necessarily be able to match the path of a mobile phone–known as a mobility trace–to a specific person, we make it much easier through geolocated tweets or location “check-ins,” such as when we use Foursquare.

“In the 1930s, it was shown that you need 12 points to uniquely identify and characterize a fingerprint,” the study’s lead author, Yves-Alexandre de Montijoye, told the BBC in a recent interview. “What we did here is the exact same thing, but with mobility traces. The way we move and the behavior is so unique that four points are enough to identify 95 percent of the people.”

“We think this data is more available than people think. When you share information, you look around and you feel like there are lots of people around–in a shopping center or a tourist place–so you feel this isn’t sensitive information.”

In other words, you feel anonymous. But are you really? De Montijoye said the point of his team’s research wasn’t to conjure up visions of Big Brother. He thinks there’s much good that can come from mining cell phone data, for businesses, for city planners, for scientists, for doctors. But he thinks it’s important to recognize that today’s technology makes true privacy very hard to keep.

The title of the study? “Unique in the Crowd.”

Private lives

Here are other recent developments related to mobile phones and their data:

  • Every picture tells your story: Scientists at Carnegie Mellon University’s Human Computer Interaction Center say their research of 100 smartphone apps found that about half of them raised privacy concerns. For instance, a photo-sharing app like Instagram provided information that allowed them to easily discover the location of the person who took the photo.
  • Cabbies with cameras: In the Mexican city of Tuxtla Gutiérrez, taxi drivers have been provided with GPS-enabled cell phones and encouraged to send messages and photographs about accidents or potholes or broken streetlights.
  • Follow that cell: Congress has started looking into the matter of how police use cell phone data to track down suspects. The key issue is whether they should be required to get a warrant first.
  • Follow that cell II: Police in Italy have started using a data analysis tool called LogAnalysis that makes it especially easy to visualize the relationships among conspiring suspects based on their phone calls. In one particular case involving a series of robberies, the tool showed a flurry of phone activity among the suspects before and after the heists, but dead silence when the crimes were being committed.

Video bonus: If you’re at all paranoid about how much data can be gleaned from how you use your mobile phone, you may not want to watch this TED talk by Malte Spitz.

Read more: http://blogs.smithsonianmag.com/ideas/2013/05/what-phone-companies-are-doing-with-all-that-data-from-your-phone/#ixzz2UMVbO1pk
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The Revolutionary Effect of the Paperback Book – Smithsonian

The Revolutionary Effect of the Paperback Book – Smithsonian

The Revolutionary Effect of the Paperback Book

This simple innovation transformed the reading habits of an entire nation

By Clive Thompson

  • Illustration by Alanna Cavanagh
  • Smithsonian magazine, May 2013

paperbacks

30 is the number of trees, in millions, cut down annually to produce books in the U.S. (Alanna Cavanagh)

The iPhone became the world’s best-selling smartphone partly because Steve Jobs was obsessed with the ergonomics of everyday life. If you want people to carry a computer, it had to hit the “sweet spot” where it was big enough to display “detailed, legible graphics, but small enough to fit comfortably in the hand and pocket.”

Seventy-five years ago, another American innovator had the same epiphany: Robert Fair de Graff realized he could change the way people read by making books radically smaller. Back then, it was surprisingly hard for ordinary Americans to get good novels and nonfiction. The country only had about 500 bookstores, all clustered in the biggest 12 cities, and hardcovers cost $2.50 (about $40 in today’s currency).

De Graff revolutionized that market when he got backing from Simon & Schuster to launch Pocket Books in May 1939. A petite 4 by 6 inches and priced at a mere 25 cents, the Pocket Book changed everything about who could read and where. Suddenly people read all the time, much as we now peek at e-mail and Twitter on our phones. And by working with the often gangster-riddled magazine-distribution industry, De Graff sold books where they had never been available before—grocery stores, drugstores and airport terminals. Within two years he’d sold 17 million.

“They literally couldn’t keep up with demand,” says historian Kenneth C. Davis, who documented De Graff’s triumph in his book Two-Bit Culture. “They tapped into a huge reservoir of Americans who nobody realized wanted to read.”

Other publishers rushed into the business. And, like all forms of new media, pocket-size books panicked the elites. Sure, some books were quality literature, but the biggest sellers were mysteries, westerns, thinly veiled smut—a potential “flood of trash” that threatened to “debase farther the popular taste,” as the social critic Harvey Swados worried. But the tumult also gave birth to new and distinctly American literary genres, from Mickey Spillane’s gritty detective stories to Ray Bradbury’s cerebral science fiction.

The financial success of the paperback became its cultural downfall. Media conglomerates bought the upstart pocket-book firms and began hiking prices and chasing after quick-money best-sellers, including jokey fare like 101 Uses for a Dead Cat. And while paperbacks remain commonplace, they’re no longer dizzingly cheaper than hardcovers.

Instead, there’s a new reading format that’s shifting the terrain. Mini-tablets and e-readers not only fit in your pocket; they allow your entire library to fit in your pocket. And, as with De Graff’s invention, e-readers are producing new forms, prices and publishers.

The upshot, says Mike Shatzkin—CEO of the Idea Logical Company, a consultancy for publishers—is that “more reading is taking place,” as we tuck it into ever more stray moments. But he also worries that as e-book consumers shift more to multifunctional tablets, reading might take a back seat to other portable entertainment: more “Angry Birds,” less Jennifer Egan. Still, whatever the outcome, the true revolution in portable publishing began not with e-books but with De Graff, whose paperback made reading into an activity that travels everywhere.

Read more: http://www.smithsonianmag.com/arts-culture/The-Revolutionary-Effect-of-the-Paperback-Book-204113211.html#ixzz2Rwkcwfvm

Smithsonian – Eight New Things We’ve Learned About Music

Smithsonian – Eight New Things We’ve Learned About Music

Smithsonian – Eight New Things We’ve Learned About Music

April 24, 2013

Guy listening to music

Music works deep into our brains. Photo courtesy of Flickr user antonkawasaki

In one those strange twists of modern life, we were reminded last week of the power of music–at a hockey game.

It was at Boston’s TD Garden, two days after the explosions that contorted so many lives, and as singer Rene Rancourt began the Star Spangled Banner before the game between the hometown Bruins and the Buffalo Sabres, he noticed that many in the crowd were joining in. Rancourt got only as far as …”what so proudly we hailed” before he pulled the microphone away from his mouth and motioned to those in the stands to carry on. They did, in full voice, building to a stirring finish.

Yes, it would have been a powerful moment had those 17,000 people stood and cheered in unison. But they sang together, without restraint, and that moved us in a way we can’t fully comprehend.

Welcome to the pleasure center

Why is it that music can affect us in such profound ways? “Because it does” seems like a pretty good answer to me, but scientists aren’t that easy. They’ve been wrestling with this for a long time, yet it was not that long ago that two researchers at McGill University in Montreal, Anne Blood and Robert Zatorre, came up with an explanation, at least a physiological one.

Based on MRI scans, they found that when people listened to music they liked, the limbic and paralimbic regions of the brain became more active. They’re the areas linked to euphoric reward responses, the same ones that bring the dopamine rush associated with food, sex and drugs. (Right, so throw in rock and roll.)

Okay, but why? Why should a collection of sounds cause the brain to reward itself? That remains a bit of a mystery, but a favorite theory, proposed almost 60 years ago, posits that it’s about fulfilled expectations. Put simply, music sets up patterns that causes us to predict what will come next and when we’re right, we get a reward. Some have suggested this has its roots in primitive times when guessing wrong about animal sounds was a matter of life or death. What was needed was a quick emotional response to save our skin, rather than taking a time to think things through.

And so, the theory goes, our response to sound became a gut reaction.

And the beat goes on

The truth is we’re learning new things about music all the time. Here are eight studies published in just the past few months.

1) But can you dance to it?: Toronto researcher Valorie Salimpoor wanted to know if our strong emotional response to a song we like is due to the music itself or some personal attachment we have to it. So she had a group of people listen to 30-second samples of songs they’d never heard before, then asked them how much they’d be willing to pay for each track. And she did MRI scans of their brains while they listened. The result? When the nucleus accumbens region became active–it’s a part of the brain associated with pleasant surprises or what neuroscientists call “positive prediction errors”–they were more willing to spend money. In other words, if a song turned out better than they had expected, based on pattern recognition, they wanted more of it.

2) Drum solos not included: Two McGill University psychologists in Montreal say that soothing music can actually be more effective than Valium when it comes to relaxing people before surgery.

3) Unless their favorite song is by Metallica: And it helps even the tiniest of babies. A study at Beth Israel Medical Center in New York found that when parents turned their favorite songs into lullabies and sang or played them on an instrument, it reduced stress levels in the infants and stabilized their vital signs.

4) The ultimate mind meld: Back to brain scans. Stanford neuroscientist Daniel Abrams determined that when different people listened to the same piece of music–in this case a little known symphony–their brains reflected similar patterns of activity. And those similarities were observed not just in areas of the brain linked with sound processing, but also in regions responsible for attention, memory and movement.

5) You know you love “Gangnam Style”…Ooops, sorry about that: Yes, scientists are even doing research on earworms or as most of us know them, songs that get stuck in our heads. And the latest study found that contrary to conventional wisdom, it’s usually not awful songs that we can’t seem to get rid of. Most often, it’s songs we actually like, even if we don’t want to admit it. Researcher Ira Hyman also has suggestions for how to get rid of an earworm–you need to engage in a task that requires the auditory and verbal components of your working memory–say, reading a good book.

6) No language barrier here: Previous research has shown that people with a musical background are more likely to be able to learn a second language, and now a new study suggests that people who speak a language that’s tonal, such as Cantonese, may be better suited to learning music. Understanding Cantonese requires a person to master six different tones, each of which can change the meaning of words. On musical tests taken by non-musicians as part of the study, those who spoke Cantonese scored 20 percent higher than English-speaking participants who didn’t play music.

7) Some day you’ll thank me for this, kid: A study published in the Journal of Neuroscience suggests that musical training before the age of seven can have a major effect on brain development. Those who learned how to play chords at an early age tend to have stronger connections between the motor regions of their brains.

8) Say what?: So loud music may not ruin your hearing after all. At least that’s the conclusion of New South Wales scientist Gary Houseley, who says his research showed that loud music causes hearing to diminish for only about 12 hours. His study was able to demonstrate that when sound levels rise, the inner ear releases a hormone which reduces the amount of sound transmitted by the ear hair’s cells. That reduces our hearing sensitivity for a while, but it also keeps our ears from being permanently damaged.

Video bonus: Then there are the people who can improvise music. Researcher Charles Limb took a look inside their brains.

More from Smithsonian.com

A Few Rare People Hallucinate Musical Scores

When You Work Out to Music, Your Whole Body Syncs Up to Its Music

Read more: http://blogs.smithsonianmag.com/ideas/2013/04/eight-new-things-weve-learned-about-music/#ixzz2RmljT8ZJ
Follow us: @SmithsonianMag on Twitter